Q. How do purchase my order on the site?
To order your purchase :-
Q. What are the payment methods available?
Sysnapse.com offers various kind of Payment Methods as shown below :-
1. Credit Card
Via eGHL payment gateway
2. Invoice / Cheque / Offline Bank Transfer
Bank : Maybank
Bank Account : 1074 2409 8048
Account Name : Liew Wing Keat
Kindly provide us the Order ID: in your bank transfer page as Recipient Reference or Other Payment Detail.
Recipient ID: Order ID #123ABC
You may scan and email us the above info to Email Address: email@example.com or Whatsapp it to us at + 6019 4888 516.
Note: Your purchased products will not be delivered until we have this confirmation.
Q. How to change my account personal information and shipping address?
Q. I forgot my Password for my account. What should I do to retrieve it?
Q. Can I cancel an existing order that have been made?
Yes, only if the order is still on pending status.
- Please send an email to our customers service email at firstname.lastname@example.org with the message title “Request to cancel order” in order to inform us about the cancellation order or through Whatsapp or Facebook Messenger.
- Orders that are in shipping or shipped will not be cancel.
Q. What is the product's transaction currency?
All products transaction currency will be done in mainly on Ringgit Malaysia. For other currencies, please contact our customer representative.
Q. How long does the delivery usually takes?
Delivery usually will takes about 8 to 14 working days.
Q. I still have doubts!
Sorry that we're unable to clear your doubts in the F.A.Q page. Please kindly send us an email to email@example.com for us to clear your doubts. For faster solution, Whatsapp us at + 6019 4888 516.
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Item ships after 7 working days Packaging ok, fast response I bought it here because I thought they have the item in stock and I'd get it as soon as possible. But the item is actually from their supplier in China, so it is much cheaper if you buy the item directly from the supplier (shopee sellers) because it'd take roughly the same shipping time for much cheaper price (in my case)
SELF COLLECT AT PENANG WAREHOUSE